How Cisco AACPC Partner IP Consulting Transformed IT for Lowell Light and Power

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The Empowering Partner Success blog series highlights the African American Cisco Partner Community (AACPC), supporting channel partners, and individuals positively impacting partner diversity and the communities they serve.

As we celebrate National Black Business Month, it’s essential to highlight the impactful work of Black-owned businesses and their contributions to various industries. One such example is Cisco AACPC Partner IP Consulting, who has played a pivotal role in helping Lowell Light and Power combat cyber threats and achieve their IT goals.

With 86% of global IT leaders wanting to empower a distributed workforce with seamless access to applications and high-quality collaborative experiences, IP Consulting is in a unique position as a Premier level Cisco partner to deliver customer value leveraging their expertise and Cisco Powered Services.
Sources: Cisco Partner ABT data; Cisco Accelerating Digital Agility Report 2021; Cisco Global Workforce Survey: The Rise of Hybrid Workplace Report, Oct. 2020

A Strategic Partnership for Success

Lowell Light and Power, a utility company serving over 3,000 customers in Lowell, MI, faced significant challenges with their VoIP solution. After months of costly troubleshooting and performance issues, they turned to IP Consulting for a comprehensive solution.

“The relationship that we’ve cultivated with IP Consulting and the partnership that’s formed there has really been integral to our success as a utility, and we’re confident that that partnership will continue to be foundational moving into the future,”
– Charlie West, General Manager of Lowell Light and Power

Comprehensive IT Solutions

IP Consulting, a Cisco Premier Partner since 2008 and part of the AACPC for four years, provides a top-down, comprehensive approach to meet Lowell Light and Power’s IT needs, including UCaaS based on Cisco Webex, network infrastructure security, and disaster recovery.

A Roadmap for Success

After conducting a thorough network assessment, IP Consulting documented and presented their findings in an easily digestible way. They built a roadmap for success, resulting in significant cost savings and enhanced trust in their cybersecurity partnership.

IP Consulting’s efforts have given Lowell Light and Power the confidence to focus on their core business, knowing that their IT infrastructure is secure and efficient.

Expanding the Relationship

IP Consulting looks forward to continuing to expand their relationship with Cisco to offer more solutions to customers like Lowell Light and Power. Their commitment to delivering top-notch cybersecurity services is evident in their work with 24 schools through Cisco’s HBCU IT Modernization Initiative and the deployment of IT infrastructure for the YELLOWHAB immersive school experience.

As we honor National Black Business Month, it’s clear that the contributions of Black-owned businesses like IP Consulting are invaluable. Their dedication to excellence and strategic partnerships are driving success and innovation across industries.

Together, Cisco partners and customers are powering an inclusive future for all.

 

 


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